THE EFFECTS OF PERSONNEL MANAGEMENT IN THE DEVELOPMENT OF PUBLIC LIABILITY COMPANY(A CASE STUDY OF SELECTED FIRMS IN THE COMMUNICATION INDUSTRY)

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ABSTRACT

This research project is designed to investigate the effects of personnel management in the development of public liability companies with special references to selected firms in the communication industry. In this project MTN, GLO, CELTEL networks were chosen from among the various. Therefore, embraces the total background study of the effect of personnel management in the public liability company. The population of the study consisted of 90 employees of the three selected firms in the communication industry (MTN, GLO, and CELTEL) in Port Harcourt, the sample size for the study was 73 employees drawn from the population using simple random sampling. The study also reviews the literature under study which aim to exploring further, the effects of personnel management in the development of public liability company. Nevertheless, the research method used in this study is a descriptive research with a study of selected firms in the communication industry, it is aimed at describing the working from the organization under study with a view to determining the effect of personnel management in the development of public liability companies. The sources of data used are primary and secondary data and the instrument used for data collection is questionnaire.

TABLE OF CONTENTS

CHAPTER ONE:

INTRODUCTION                                                         

1.1        Background of the study

1.2        Statement of problems

1.3        Objective of the study

1.4        Research Hypothesis

1.5        Objective of the study

1.6        Significance of the study

1.7        Scope of the study

1.8        Limitations of the study

1.9        Definition of Terms

References

CHAPTER TWO:

REVIEW OF RELATED LITERATURE                                 

2.1        Definition of Personal Management

2.2        The Effects of Personnel Management Development

2.3        The Important Of Personnel Management

2.4        The Problem of Personnel Management

2.5        The Effect  of Personnel Management in Commu.

References

CHAPTER THREE:

RESEARCH AND METHODOLOGY                                   

3.1        Research Design

3.2        Area of Study

3.3        Source of Data

3.4        Population of the Study

3.5        Sample Size of the Study

3.6        Sample Techniques / Procedure

3.7        Data Collection Instrument

3.8        Validation of the Instrument

3.9        Reliability of the Instrument

3.10    Method of Data Analysis

References

CHAPTER FOUR:

4.1        DATA PRESENTATION AND ANALYSIS

4.2    Presentation and Analysis of the Data

4.1        Testing of Hypothesis

4.2        Discussion of  Results

References

CHAPTER FIVE:

DISCUSSIONS, RECOMMENDATIONS AND CONCLUSIONS 

5.1        Summary of Findings

5.2        Recommendations

5.3        Conclusions

5.4        Areas for Further Research

Bibliography

Appendix

 

 

 

 

 

 

 

 

 

 

 

 

CHAPTER ONE

INTRODUCTION

 

1.1 Background of the study

Personnel management was not considered as an important ingredient in organization because managers at the past did not consider human beings as essential factors in the achievement of principles of scientific management. In scientific management, concern of managers were on how to enhance and improve production regardless of those who are involved in producing thereby considering human beings as more factors of production.

In the pre-industrial revolution, there was hardly a unit of personnel management or department. All personnel matters were handled in the office of the Chief Executive because of the telling of own point of view most chief executive assigned the duty of personnel management issues to their assistance. However, with the development of human relation school of thought, the concern for human being in organization started being in recognition moreover, with the advent of industrial revolution and after the revolution, personnel management. Today, personnel management has come to stay as an essential factor of the organization in view of the changes it was undergone, its contributions enhanced the growth and development of public organization are well pronounced. However, let us examine some of the definition given by some of these authorities and relates it to the case under study.

According to Edwin Fillipo says “personnel management is the procurement, development, compensation, integration, maintenance and separation of human resources to the end that individual, organizational and social objectives are accomplished. D.C Ohadinma and Nkem Uwaoma (2002) therefore define personnel management as the directing, coordinating and controlling of all the activities responsible for supplying required human resources and optimizing the personnel management involved in supplying required human resources.

Secondly, personnel managers involving optimizing the performance of human resources while the activities involved in supplying human resources include manpower, planning and procurement, those involved in the optimizing of the performance of human resources including training and development appraisal and motivation. Judging from the above definitions, it therefore follow that firms in communication industry like (MTN, GLO, CELTEL etc) as organization that provide following service above to the public can only make it possible through its human resources to ensure good and effective personnel management. The neglect of this vital factor (human resources) could spell doom for it, its employees are the source of its strength they determine the success of the organization through the application of their creativity and intelligence from the foregoing, one will agree with me that personnel management is very crucial to communication industry inclusive and therefore, the highest premium should be placed on its personnels.

 

1.2    Statement of problems

Every organization in the world has one problem or the other borders it, human beings in the world also has one thing that gives them headache. Therefore, it is generalized that no one is a sacred cow in this, in organizations most of the problems they normally encounter comes from the personnel department (Human resources), Lack of the implementation of policies is one of the many problems that is usually encountered.

1.3  Objective of the study

The main objective of the study is to ascertain the effect of personnel management in the development of public liabilities companies. However, for the successful completion of the study, the following sub objectives were put forward by the researcher:

(i)To know the personnel management in public liability  companies.

(ii)To know the importance of personnel management.

(iii)To know the nature of communications as it affects the personnel management.

(iv) To know how motivation affects the employees performance.

 

1.4    Research question

For the successful completion of the study, the following research questions were formulated:

(i) What are the effects of the personnel management in public liability company?

(ii)  What are the importance of personnel management?

(iii) What are the nature of communications as it affects the personnel management?

(iv)  How does motivation affects the employees performance?

 

1.5    Research Hypothesis

H0:   Personnel management does not have positive effect in the communication industry.

Hi:    Personnel management has positive effective in the growth and development of firms in the communication industry.

H0:   Effective personnel management does not enhance workers performance in the organization.

Hi:    Effective personnel management enhance workers performance in the organization.

H0:   Effect of personnel management does not supersede other effects in the organization.

Hi:    Effect of personnel management supersede other effects in the organization.

 

1.6    Significance of the study

This research work will be useful to all the firms in the communication industry, it will provide vital information to those who will want to extent the scope of the research work.

It will also serve as a reference material to other who will want to carry out research on similar or related topic.

 

1.7    Scope of the study

This work will cover all the personnel department of the firms in the communication industry. This study will examine the impact of the firms in communication industry.

In this research, the researcher found out that the effects of personnel management (human resources) is the same in every firms in the communication industry.

1.8    Definition of terms

 

Management

This is the process of dealing with making decision and controlling people of things in a business or organization.

 

Effectiveness

The producing or achieving the intended result of an organization.

 

Performance

This is the ability to operate efficiently react quickly etc.

 

Procurement

This is the process of obtaining something.

 

Creativity

This involved the skillful and imaginative use of something to produce, examine or art.

 

Development

This is the process of entering into new invention or stages for example, new products.

 

Optimizing

A desirable, favourable and satisfactory.

 

Human resources

The ability by which organizational goals are achieved through human beings.

 

 

Profits

The amount realized after reducing expenses.

 

Capital

Money and fixed assets on starting a business

 

 

 

 

 

 

 

 

 

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