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A STUDY ON THE PROBLEMS AND PROSPECTS OF MARKETING INDUSTRIAL PRODUCTS IN ENUGU STATE

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ABSTRACT

This work is  aimed at  a  study of  the   problems and prospects of marketing industrial products in Nigeria. Marketers in  the  industrial sector are  no  longer in doubt  as  whether  there  are  problems  facing industrial  products  in  the  market.  But  the  major problem facing them now is  knowing how to  solve these  problems.     This  leads  to   whether  lack  of effective     marketing     communication,     has      any negative impact on  the  product patronage. How do users   of    industrial   products   know   about   new products   and    what   industrial   marketers   do   to reduce this   low  product patronage.   The  purpose of this  study was to  determine the      problems hinder marketing industrial product in  Nigeria, as  well as making necessary recommendations, in view of the findings. In realizing the purpose of the study, 322 respondents from selected industrial product manufacturing  firms  in  Enugu  were  studied  using

questionnaires. Their responses were also analysed using statistical tools.

Based on the data collected and analysed the following findings among others were made: Price of industrial    products    does    not    have    significant impact     on      the      product     patronage.     Product preference by users has no strong influence on the product patronage. Lack of effective marketing communication  has  significance  influence  on products patronage.

Sequel to the findings, the following recommendations were made: Industrial marketers should be carrying market research periodically, to ascertain the  areas that require improvement.

And  also  since  lack  effective  marketing communication  has  a  significant  influence  in marketing industrial products in Nigeria, industrial marketers  should  engage  in  more  market to  know exactly what the  situation in  the  market place is.

CHAPTER ONE INTRODUCTION

1.1   BACKGROUND OF THE STUDY

This research work is on the topic: problems and prospects of marketing    industrial products in Nigeria. This work is centered on some selected production companies  in  Enugu  metropolis.  The  researcher decides to use Emenite Nigeria Limited, Alo Aluminum and Ozomac Company as her case study. These manufacturing companies specialized in the production of roofing materials and other building materials. These companies are located in Enugu urban of Enugu State. Emenite Nigeria Limited is located in Emene industrial Layout   Enugu.   Alo   Aluminum   Company   is   located along  Abakaliki  expressway  Emene  Enugu  while Ozamac  Construction  Company  is  located  at  Trans Ekulu   Enugu.  Emenite   is  a   franchise   firm  that   is owned by Etex group. This company has its corporate headquarters  in  Belgium.  Emenite  uses  60%  of  local raw materials in its production. At its conception, the company was nothing but only a roofing sheet factory.

The  prevailing  situation  now  is  from  a  mere  roofing sheet  industry  to  a  fully  building  materials manufacturing   company.   The   Alo   Aluminum   and Ozomac construction companies are Indigenous companies. They make use of 100% local raw materials in  their  productions.  They  started  as   mere   roofing sheet   companies,   before   they   fully   graduated   into building material production companies.

These  companies  have  their  distributors  located in  some  places  in  Enugu.  These  companies  facilitate their performance with good distribution channel, availability of genuine products and efficient after sales services.

EVOLUTION OF MARKETING

Marketing is    an old and a new profession. Marketing is   old   in   the   sense   that,   since   the   beginning   of   man, exchange or trade has been in existence.

The advent of barter system coupled with the concept of division of labour and the ensuring of specialization gave rise to the production of surplus.

People started making more than they need of certain

products, so trade (change), which is the heart of marketing became  inevitable.  Marketing  started  evolving  in  earnest when small producers began to manufacture their goods in large quantities in anticipation of future orders, middlemen with their institutionalized channels then appeared on stage to facilitate the communication  of  buying and selling of the resultant increased output. The desired impetus was given marketing by the industrial revolution, which brought with its  mechanization  and  consequent  search  for  mass marketing.

The  newness  of the  course  marketing,  lies  in the  fact that marketing is now scattered in such fields as selling advertising, pricing, production, design packaging, branding and physical distribution. These areas are major concern of marketing.

The advent of specialized sales department helped to a considerable extent in resolving the organizational predicament of market expansion. There was problem of communicating with the customers, but manufactures were compelled to shift certain marketing functions to the middlemen.   Initially   goods   and   services   were   sold   to

retailers, who eventually resold them to final customers.

INDUSTRY AND MANUFACTURING BACKGROUND

The  history  of  Industrial  development  and manufacturing  in  Nigeria  is  a  classic  illustration  of how a nation  could  neglect  a  vital  sector  through  policy inconsistence  and  distributions  attributed  to  the  discovery of oil. The near total neglect of agriculture has denied manufactures and industries their primary source of raw materials.   The   absence   of   locally   sourced   inputs   has resulted in low industrialization.

Today,   the   Nigerian   industries   and   manufacturing sector account for less than 10% of Nigerian’s GDP, with manufacturing capacity utilization remaining below 35% for the most part for the cast decade.

Players in the Nigerian industrial and manufacturing sector can be classified into four groups; multinational, national, regional and local. Apart from the multinational operators, most of the players have disappeared in the last two decades, due to unpredictable  movement  policies,  lack of basic raw materials most of which are imported.

Some of the constraints faced in this sector Include:

   High interest rates

   Unpredictable government policies

   Non-implementation of existing policies

   Lack of effective regulating agencies

   Infrastructural inadequacies

   Dumping of cheap products

   Unfair tariff regime

   Low patronage

Globalization and liberalization pose challenges to the Nigerian industrial sector. The impact of these global protections, increase focus on product quality and increase expenditure on research and development. The prospects of manufacturing   in   Nigeria   are   bright   given   the   nations nascent   democracy,   a   market   size   of   over   120   million people, rich mineral and other resources size of the West African market as well as cheap and abundant labour. Developing Nigeria’s industrial sector requires the concerted efforts of government and the private sector to create an environment  that  would  encourage  investments,  primarily by  Nigerians  as  firm  basic  for  attracting  and  sustaining foreign investment in the sector. A fully developed industrial

sector world provides a firm basis for sustainable economic growth and development.

The most pronounced objectives of most business ventures  is  profit  making.  This  objective  is  achieved  when the   products   and   services   get   to   the   final   users   or customers at the right place right time and right price. The reason is that firms depend on the customers for the sale of their  products.  Marketers  are  no  longer  in  doubt  as  to whether their products are needed in the market place, but are interested in knowing the problems that associate  with the marketing of industrial products. The study of problems and prospects of marketing industrial products allows marketing  managers  to  develop  an  insight  into  what  lies behind the problems and prospects of marketing industrial products in Nigeria. Also knowing the cause of the problems and solutions are important.

Firms in building material industry like Emenite, Aluminum and  Ozomac  construction  companies  etc.  want  to  know those problems that associate with marketing of industrial products.  The  pressing  need  and  task  facing  the manufactures  and  marketers  of  industrial  products  is  to

find  out  the  factors  or  variables  that  exert  the  greatest problem in marketing industrial products.

1.2   STATEMENT OF THE PROBLEM

In the contemporary marketing environment, it has always  been  a  difficult  task  to  identify  exactly  the  factors that pose problems in marketing industrial products. Most marketers have paid attention to factors which in their own estimation determine as the cause of the problems without giving  due  consideration  on  how  to  solve  those  problems. The   reason   is   that,   marketing   plans   designed   for   a particular  product  of  industry  failed  to  attain  the  desired and targeted result.

The  basic  problem  here  is  to  know  how  these  problems affect industrial products in the market place:

•      Unorganized marketing system.

•      Product adulteration

•      Lack of effective marketing information system.

•      Unpredictable government policies.

•      Price instability.

•      Lack of effective regulatory agencies.

•      Poor management.

Absence    of    good    market    research    competition    from imported products.

Based on this, the following  research  questions need to be answered.

1.3   RESEARCH QUESTIONS

Has the problem of unorganized marketing    any impact on the marketing of industrial products?

If yes, to the above question, then what should marketers of industrial products do to reduce this problem?

1.4   OBJECTIVES OF THE STUDY

Every marketing plan has objective which it targets to achieve. Most times the stated objectives  are not achieved. In view of this, the question remains – are they other factors beside     the factors stated in the statement of the problem that influence marketing of industrial products.

The objectives of this study are:

1.      To  evaluate  how  organized  marketing  system      affect marketing of   industrial products.

2.      To  identify  the  most  suitable  distribution  channel  for industrial products

3.      To establish adequate market research

4.      Establish good marketing information system.

5.      To  make  necessary  recommendations,  in  view  of  the findings.

1.5   THE SIGNIFICANCE OF THE STUDY

In accordance with the modem stipulation   of effective application  of  promotional  tools  supplement  an organizational effort in the achievement of certain marketing objectives, which the development of the brand/product  as well  as  complementing  other  parameters  of  the  marketing mix. To this regards, this study is meant to throw more light on the marketing of industrial products in Nigeria. The topic of   this   research   is   important   to   the   revamping   of   the Nigerian  economy.  The  importation  of  industrial  products into the country is contributing to the galloping inflation, we are witnessing today because it draws us down to deficit in our economy.

1.6   RESEARCH HYPOTHESES:

In the course of this research, the following hypotheses where were formulated based on the research questions and objectives. The hypotheses were tested in the research work.

1.      Prices of industrial products    have significant   impact on the marketing of industrial products.

2.      Product    preference    has    strong    influence    on    the marketing of industrial.

3.      Lack of adequate marketing communication     hinders effective marketing of industrial    product.

1.7   SCOPE OF THE STUDY

This   study   is   confined   to   only   three   production companies   in   Enugu   metropolis.   This   means   that   the empirical study covered only to the staff of these companies, and  their  distributors.  This  limited  scope  is  not withstanding,   it   is   hoped   that   the   finding   which   may generate  from the  study will be  useful  to both  the staff of these companies and students, who intended to undertake marketing as a profession.

1.8   DEFINITION OF TERMS

Marketing  strategic  planning: Is  the  process that  selects and directs the entire action of the marketing organization within the policy guideline to achieve the objectiveness and goals of the firm.

Physical Distribution: The tasks involved in planning and implementing the physical flow of materials and final goods from points of origin to points of use,   to meet the needs of customers at a profit.

Producer   Markets:   The   set   of   organizations   that   buy products   for   the   purpose   of   using   them   in   production process to make profit or achieve other objectives. Organization   marketing:  Those  activities  undertaken  to create,    or   alter   attitudes    and/or    behaviour    of   target audiences toward particular organization.

Merchant  Middlemen:  Business  firms  such  as  wholesales and retailers that buy, take little to and resell merchandiser. Marketing  system:  A  set  of  interacting  participants, markets, and flows that are involved in an organized arena of exchange.

Marketing channel: A method of organizing the work that to be done to move goods from producers to users.

Harvesting  strategy:    A  marketing  strategy  in  which  the firm sharply reduces its expenses to increase its current profits, knowing that this will accelerate the rate of sales decline and ultimate demise of the product.

Distribution structure: All available arrangements in a particular  industry  to  get  products  from  the  producers  to the users.

Containerlization: The putting of goods in boxes or trailers that can easily be transferred between two or more modes of transportation.

Evoked Set: The set of alternatives that the buyer might or did consider at that stage of the decision process.

Closed  and  question:  A  question  in  which  the  possible answers are supplied.

Functional Marketing  Organization: A form of marketing organization  in  which  the  various  marketing  functions are headed by separate  managers  who report to the marketing vice president.

Macro environment:  The totality of major institutions and forces that are external and potentially relevant to the firm. Open-end-question:  A question that the respondent is free to answer in his or her own words.

Market Potential: The limit approached by market demand as  industry  marketing  expenditure  goes  to  infinity,  for  a given set of competitive prices and a given environment.

REFERENCES

Achison,  C.  B.  (2000),  Industrial  Marketing”  Published  by

Enugu. Precision Printers and Publisher.

Adirika, E. O. A, lecturer: Tilleal Sales Representatives” the eye, ear, nose and the mouth of a company.

Cornelis, A Dekluyve & David B. White Lark (1987), “Benefit Segmentation  of  industrial  production  and  positioning in a Basil Industry.

Edoga P. N. (1995), “Successful Selling” Enugu J. C Rolt, Publishers, Achara Layout.

Frank Lyms & Association, (1979) Summering Report” in Achison Industrial Marketing Analysis, Strategy and Practice.

Nnolim D. A. Ebue and Adrika “Principles and Practice of Okeke,   C.   I.,   (1994)   “Modern   Sales   Management” (Nigeria:    Eventeal Printing and Publishing Co. Ltd.

Onyenankeya  S.  O.,  (2001)  “Integrated  Statistics”.  Owerri

Alphabet Nigeria Publishers.

Philip Kotler and Armstrong Gary (1999:283) Principle of

Marketing” 8th Ed. New Jersey: Prentice Hall Inc.



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A STUDY ON THE PROBLEMS AND PROSPECTS OF MARKETING INDUSTRIAL PRODUCTS IN ENUGU STATE

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