Abstract
Transportation plays a vital role in the economic and socio-cultural development of any nation. Its cost is a significant variable in the market price of any commodity. Transport needs of major cities in Nigeria now present significant challenges for policy makers as unpredictable shifts in population dynamics in response to the need for employment, housing, and sustenance continues. The expansion of the cities in Nigeria, coupled with increasing urban population, results in greater demand for transport provision. This demand has, however, not always been met, and efforts to provide adequate transport service in the cities, are uncoordinated, and poor (Aderamo 2008).This study sought to assess the performance of State Transport Agencies using technical and customer satisfaction parameter with a view to identifying problems and making recommendations. Data was collected from 216 respondents in Minna metropolis. The respondents rated their agreement with 9 attribute-related statements regarding public transport services .Performance indicators were also assessed based on the parameters in the Public Transit research institute manual and previous research conducted in this field. The result indicate that over all, the transit service performed poorly with a below average score of 5.2 as against an acceptable score of 6.0.The result also shows that only two attributes had an unsatisfactory average score, because the users assign them a mean score rate lower than the sufficiency measure of 6.0. The attributes include availability of shelter at stops and bus crowdedness attribute. The attributes with the highest satisfaction mean scores are safety, bus maintenance and cleanliness. Regarding the variability of user satisfaction, the judgments on perceived quality were not very homogeneous.
This material content is developed to serve as a GUIDE for students to conduct academic research
Project 4Topics Support Team Are Always (24/7) Online To Help You With Your Project
Chat Us on WhatsApp » 09132600555
DO YOU NEED CLARIFICATION? CALL OUR HELP DESK:
09132600555 (Country Code: +234)
YOU CAN REACH OUR SUPPORT TEAM VIA MAIL: [email protected]
DO YOU NEED CLARIFICATION? CALL OUR HELP DESK:
09132600555 (Country Code: +234)
YOU CAN REACH OUR SUPPORT TEAM VIA MAIL: [email protected]
Related Project Topics :
ASSESSMENT OF THE IMPLEMENTATION OF ADULT LITERACY CURRICULUM
ASSESSMENT OF THE INFLUENCE OF CITIZENSHIP AND LEADERSHIP TRAINING ON THE DEVELOPMENT OF YOUTHS IN N...
AN ASSESSMENT OF THE ACCOUNTING SYSTEM IN PRIVATE AND PUBLIC SECTOR ESTABLISHMENT
URBAN GROWTH AND HOUSING PROBLEM IN NIGERIA
ASSESSMENT OF THE EFFECTS OF BANKING REFORMS IN THE DEVELOPMENT OF SMALL AND MEDIUM ENTERPRISE IN KA...
AN ASSESSMENT OF THE IMPACT OF MANUFACTURING SECTOR ON ECONOMIC GROWTH IN NIGERIA (1981-2010)
AN ASSESSMENT OF THE ROLE OF FINANCIAL MARKET IN THE ECONOMY
APPRAISAL OF TOURISM HABITS OF ACADEMIC STAFF IN SELECTED UNIVERSITIES IN NIGERIA
THE PROBLEM OF TOWN PLANNING DEVELOPMENT
ASSESSMENT OF IRON, ZINC AND ANTHROPOMETRIC INDICES OF PRESCHOOL CHILDREN IN OZUBULU, ANAMBRA STATE,...